Privacy Policy

Thank you for trusting ShabdaMate with your stories. This policy explains how we handle your data. By using our voice-based platform, you consent to these terms.

1. What We Collect

When you create or update your ShabdaMate account, we collect essential information to enhance your experience:

• Profile Details: Name, username, profile photo
• Contact Info: Email address, mobile number
• Demographics: Date of birth, gender
• Other Data: Interests, room preferences

2. How We Use Data

• Run your account and host rooms
• Keep conversations safe
• Personalize your experience (opt-out anytime)
• Fix technical issues

3. Data Sharing

We only share when necessary:

• ✓ With other users: Profile name/photo in public rooms
• ✓ With payment partners: To process transactions (card details never stored by us)
• ✓ For legal requests: If required by law

We never sell your data.

4. Your Rights & Policy Updates

You can:

• View/update data via your account
• Download account data
• Delete account

5. Security Measures

We protect your stories with:

• End-to-end voice encryption
• Regular security audits
• Employee access controls

6. Cookies & Tracking Technologies

We use cookies to:

• Remember room preferences (e.g., volume levels)
• Recommend relevant story circles
• Analyze performance metrics
• Support marketing efforts (where permitted)

By using ShabdaMate, you consent to cookie usage.

7. Policy Updates

We’ll email you about major updates. Continued use means you accept changes.

8. Payments and Financial Data

All payments are securely processed by trusted third-party providers. VETRIONE TECHNOLOGIES PRIVATE LIMITED does not store your payment information on its servers. These providers follow industry-standard encryption and security practices to ensure your financial data remains protected.

Contact Us:

For privacy concerns or data requests:

• Email: [email protected]
• Address: HubFive Coworkz, No 104, Developed Plots, Origin Biulding, 2nd Floor, North Wing, Industrial Estate, Perungudi-600096